Pet Partners Accounts Payable Automation

By moving towards more efficient and automated accounts payable processes, Pet Partners has boosted accuracy, increased productivity and cut invoice processing times from weeks to days. With accounting teams freed from manual work, they can easily handle a greater workload—helping Pet Partners grow without increasing headcount—and have more time to devote to value-added analysis work that will drive smarter purchasing strategies.

 

CHALLENGE

Pet Partners is expanding fast: since its founding in 2003, the company has acquired some 60 veterinary hospitals across the United States. As its network grows from strength to strength, Pet Partners must scale its administrative systems and processes behind the scenes to support day-to-day practice operations effectively.

John Schroeder, CIO of Pet Partners, takes up the story: “When we purchase a veterinary hospital, we take over all of its operational processes—from accounting to IT. One of the most important areas we look after is accounts payable [AP], where we process around 6,000 invoices every month.